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FAQ

Questions, answered

Do I need a Korean phone number or ID?

No. We book in your name using our details where a Korean number is required, and keep you updated however you prefer.

How far ahead should I contact you?

Four to six weeks before you fly is comfortable, and we ask for at least three. Later requests are welcome, and we arrange what is still possible. Popular salons and photo studios fill up first; most beauty appointments can be arranged within a week.

How much does Goyowell cost?

We keep it simple and fair. Our first reply gives you a fee range, and after a short call to get to know you and your trip, we send one fixed quote. It is agreed before anything is booked and never depends on the services you choose.

How much do the services themselves cost?

Salons and studios set their own prices and we pass them on as they are. Your plan shows them per place, in euros and won.

Do you choose the places for me?

We suggest places we have vetted in person and explain the options clearly. The final choice is always yours.

What happens to my personal information?

We only use what a booking needs, with your explicit consent, under GDPR and Korean privacy law, and delete it on request.

What if plans change?

Plans change, and we understand. You can move your dates once at no charge, and our full terms are always there for you.

Can you help with hotels, SIM cards and getting around?

Yes. We suggest hotels near your appointments and send a short guide to T-money cards, taxis and eSIMs. We book your airport car as part of your plan, and your planner can meet you at the airport if you add a pickup.

Can my planner meet me at the airport?

Yes. An airport pickup or send-off at Incheon or Gimpo can be added to your plan, with or without accompanied days. Your planner will be waiting for you at the time we agree together.